We are currently experiencing exceptionally high volumes of inquiries in our customer service, which may result in longer response times via both email and phone. We are responding to inquiries as quickly as possible. Thank you for your understanding.
Contact
Phone.: (+45) 8678 7871
E-mail: mailcom@POMPdeLUX.com
Monday - Thursday: 9 am - 4 pm CET / 8 am - 3 pm GMT
Friday: 9 am - 2.30 pm CET / 8 am - 1.30 pm GMT
Saturday, Sunday and bank holidays closed.
See below when you can expect the shortest waiting time in customer service.
: Short waiting time.
: Longer waiting time.
: Very long waiting time. You may want to pick another time to call us.
| Time | Waiting time |
| 9-10 | |
| 10-11 | |
| 11-12 | |
| 12-13 | |
| 13-14 | |
| 14-15 | |
| 15-16 | |
Please note! Due to Danish public holidays, our customer service desk is closed on the following dates in 2024: 1/1, 28/3, 29/3, 1/4, 9/5, 20/5, 5/6, 24/12, 25/12, 26/12.
HEADQUARTER
POMPdeLUX
Omega 3, Søften,
DK- 8382 Hinnerup
mailcom@POMPdeLUX.com
Phone.: +45 8736 1000
Items may not be purchased or collected at our headquarter.